Make sure that switch is set to ON, and if there is a power LED on the mouse, it should be illuminated.

Power switch: Many mouse devices have a switch on the bottom, so that you can turn them off and save your battery when not in use.Fresh batteries are the cure for many wireless mouse problems. Check to be sure the batteries are inserted correctly, and that they’re not simply worn out. Battery : A wireless mouse requires batteries to power its communication with your computer, whether it’s using Bluetooth or USB connectivity.With a wireless mouse not working properly, or not at all, there are several trouble-shooting steps that may resolve your issues very quickly: So what do you do when your wireless mouse is not working, or the new mouse you purchased is not being recognized? It’s time to troubleshoot! A lot of users have wireless mice nowadays.

In modern day, it’s nearly impossible to get around without a mouse. Troubleshooting a Wireless Mouse That’s Not Workingįor many computer users, your mouse is your most frequently-used connection to your system. Driver Support/ knowledgebase/ Troubleshooting a Wireless Mouse That’s Not Working.Q: Where can I find the RoHS Certificates for FireNEX™-5000H+?Ī: Visit for the RoHS information of Newnex products. Q: Are there any drivers required for FireNEX™-5000H+ to work?Ī: No, FireNEX™-5000H+ does not require any additional driver other than the automatic downloaded one to operate. Q: Can I use FireNEX™-5000H+ with single-mode fiber?Ī: By default, FireNEX™-5000H+ needs to use with a multi-mode fiber.If it is used with a single-mode fiber, please contact Newnex for special order.

If you need USB 2.0/1.1 support please choose another product, FireNEX™-5000Plus, from Newnex. Q: Can FireNEX™-5000H+ work on Linux and Mac OS?Ī: Yes, FireNEX™-5000H+ supports USB 3.0 data transfer only on Linux and Mac OS. Q: Is FireNEX™-5000H+ backward compatible with USB 2.0/1.1 devices such as a keyboard or a mouse?Ī: Yes, FireNEX™-5000H+ is backward compatible with USB 2.0/1.1 peripherals on Windows OS. Q: What is the maximum length that the FireNEX™-5000H+ can support?Ī: The current model of the FireNEX™-5000H+ can support a length of up to 300 meters with an OM3 or OM4 fiber cable.

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